How does our agile working culture work for our colleagues?
Lucy Mappley joined the Group aged 19 in 2013. In her nine years here, she’s benefited from promotions and career opportunities. Now, as a Relationship Manager in the Commercial Bank, and a new mum, Lucy is entering an exciting new phase of her career and doing plenty to promote family and race issues across the Group.
“During my nine years here, I’ve gradually worked my way up, starting in the branch network, moving into Risk and then Insurance and Wealth before landing where I am now, in Commercial Banking.
I’ve had some really fantastic line managers who have been willing to give me experience in different roles. And it’s great that even now I’m still being encouraged to expand my career.
Of course, there have been plenty of changes during my time here. Lloyds Banking Group has put a lot of work into supporting every individual as a whole person. People are now a lot more comfortable about discussing their feelings and emotions as well as career goals and ambitions. I love that I don’t have to hide my emotions and I’m really enjoying having free access to my favourite tool – Headspace!
Charlotte and Amy both wanted to reduce their hours for a better work-life balance. Together with their managers, they put together a plan to make it work.
"We’ve been job-sharing for almost 5 years now. We’ve both had long, separate careers at Lloyds Banking Group, but we have very similar skills and situations at home. We both wanted to reduce our hours for a better work-life balance after having kids, but we didn’t want to give up our careers in tech either. Now, we share one role together in digital development and insight.
Neither of us had ever heard of job-sharing before. It was our managers who came up with the idea – they realised that the hours we each wanted to do made up a full-time role. We both already knew each other and we just thought, wow, that sounds perfect!
Cheryl joined the Group straight after college, and enjoyed the work so much she deferred her university placement. She's now been working for the bank for over twenty years.
"I actually came to LBG straight from college. I started on a short-term contract over the summer while I was waiting to go to university. I enjoyed the work so much, I deferred my placement for university and just never looked back. I’ve worked here for twenty years now, and honestly, it’s been the best decision I ever made.
I think the focus on flexible working here is incredible. When I became a mum for the first time, managing the transition back into work after maternity leave was just made so much easier by how understanding everyone was.
Ally Rosam, a former NHS physiotherapist launched a new career through one of our programmes which helps workforce returners develop skills and connections.
"Hi, I'm Ally. I was a physiotherapist working in the NHS and the private sector. After doing some service improvement projects (which I now know are service design projects) I ended up pursuing a two-year Masters in Service Design at the Royal College of Art.
At my graduate show, I happened to meet one of the designers from Lloyds Banking Group. He introduced me to the Returners Programme, which offered a great opportunity to go back to work, short-term at the group, after a career break of at least two years.
I found out that the Service Design team at the bank were doing really interesting things. So I applied and was accepted.
Why we're proud to work here
From our ultimate goal of Helping Britain Prosper, to those special colleagues who go above and beyond, find out why we're proud to be a part of Lloyds Banking Group.
Learning and development
People are at the centre of our business and we're passionate about inspiring colleagues to be their best.
Health and wellbeing
At Lloyds Banking Group we aim to be a great company to work for and as such our colleagues should feel valued, inspired, and empowered.