We embrace our differences.

Why is inclusion and diversity important?

As a Group, we’re guided in how we do things by a clear set of values. A key part of how we seek to live and breathe these values is to strive to create a fully inclusive environment for all our colleagues, customers and communities, one that is truly representative of modern-day Britain.

Getting this right is at the heart of our purpose of helping Britain prosper – after all, a more inclusive society is a more prosperous society, and a diverse business is a better business.

Standing against hate

We’re an inclusive organisation and do not tolerate hate.

We have and will take action against discrimination and inappropriate behaviour, whether racist, sexist, homophobic, transphobic, ageist or ableist, regardless of whether this happens in our branches, offices, over the phone or online on our social media channels. Such action may include account closure or contacting the police if necessary. 

We always hope to do the right the thing but we know we won’t always get things right. We are committed to striving to do better, for our colleagues, customers and communities.

Celebrating our differences


Join us as we reshape financial services

From customer focused roles in our branches, to specialist roles in tech and transformation.

No matter what role you’re in, you’ll have the opportunity to make a difference.

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Other pages you might be interested in

Championing Modern Britain

Championing Modern Britain is a practical guide marketing professionals can follow to create stronger and more inclusive communications.

Read the report

Excelling Black talent

As part of our Race Action Plan, we’re committed to nurturing our talented Black colleagues by creating specific talent programmes, so that we can help break the ceiling for senior Black role models.

Read Kemi & Kwaku's article

Creating an inclusive workplace for people with disabilities

Ross writes on how flexible working, accessible toilets and an inclusive mindset have helped create a better working environment for people with disabilities.

Read Ross' articleOpens in same tab