Senior Technical Application Specialist

Job Title: Senior Technical Application Specialist
Salary:  £70,929 - £78,810
Location: Chester
Hours: Full Time
Working Pattern: Hybrid, 40% (or two days per week) in our Chester office.

About us… 

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose.

About this opportunity… 

Exciting opportunity for a Senior Technical Application Specialist to join our Financial Wellbeing Platform. You’ll be an experienced specialist capable of handling complex projects and mentoring junior team members. 

What you’ll do

• Accountable for the design, build and implementation of Front and Back end changes with a focus on operational stability, robustness, resilience and quality. Ensuring this is in collaboration with Architecture and Engineering principles.

• Provide Domain Expert input into systems development, integrations and architecture.

• Collaborate with a broad set of technical specialists and engineers across Financial Wellbeing and other value streams to solve challenges and deliver valuable solutions to our customers.

• Lead complex technical projects within the specialist area 

• Develop and implement best practices and standards 

• Mentor junior specialists and team members 

• Evaluate and recommend new technologies and methodologies 

• Conduct root cause analysis for critical issues 

• Lead proof-of-concept initiatives and pilot projects 

• Contribute to the development of technical strategies 

• Oversee the implementation of complex technical solutions 

• Contribute to thought leadership through articles, presentations, or whitepapers 

What you’ll need:

• Skilled at aligning application configurations with business requirements to optimize supporting customers in financial difficulties.

• Proficient in using ETL tools such as Pentaho Data Integration for designing, testing and deploying data transformation workflows.

• Skilled at extracting, transforming and loading data across various source ensuring accuracy and efficiency in data pipelines.

• Strong knowledge of database optimisation, indexing and performance tuning to support reliable operations.

• Experience in SQL Server for database administration, SQL statements, complex stored procedures, dynamic SQL queries, functions, scripts and using SQL to query, analyse and manipulate data.

• Adjusting application settings, creating custom fields and modifying user interfaces to enhance functionality and user experience.

• Strong adoption of version control and source code management.

And any experience of these would be really useful:

• Release management knowledge

• Collections and Recoveries process knowledge

• Experience in designing and implementing Batch Processing Architectures

About working for us 

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in/all its forms. 

We want our people to feel that they belong and can be their best, regardless of background, identity or culture. 

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. 

And it’s why we especially welcome applications from under-represented groups. 

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. 

We also offer a wide-ranging benefits package, which includes:  

• A generous pension contribution of up to 15%. 

• An annual bonus award, subject to Group performance. 

• Share schemes including free shares. 

• Benefits you can adapt to your lifestyle, such as discounted shopping. 

• 30 days’ holiday, with bank holidays on top. 

• A range of wellbeing initiatives and generous parental leave policies. 

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!