Business Platform Lead, Chief Security Office

Chief Security Office Business Platform Lead

Lloyds Banking Group is undergoing a bold transformation to become a modern, resilient, and customer-centric financial institution. Our strategic ambition is to “Grow, Focus & Change,” with a strong emphasis on digital innovation, operational excellence, and security enablement.

The Chief Security Office (CSO) plays a pivotal role in safeguarding the Lloyds Banking Group’s customers, colleagues, and data across all business platforms. Operating within the Group’s Chief Operating Office, we deliver enterprise-wide security services, governance, and innovation to ensure resilience and trust in a rapidly evolving digital world, whilst enabling the Group to Safely Go Faster.

About the opportunity:

The Business Platform Lead (BPL) for the Chief Security Office is accountable for setting and delivering the Group’s security strategy. This includes defining the vision for all CSO products and services. The BPL will also ensure the effective use of delivery of these capabilities across RUN and CHANGE through the adoption of Agile practices. This includes supporting POs in breaking down the work, prioritising the platform backlog, and delivering at pace.

The BPL works with partners in every business unit to ensure alignment with our customers across the whole organisation, making sure our security model unlocks business needs and strategic transformation goals. They will work in a 2 in a box model alongside the Technical Platform Lead and will assume joint accountability for the ownership, leadership, development and end to end delivery and run within the CSO Platform.

We’re looking for an inspiring leader who brings security expertise, an ambitious vision, and a genuine passion for security, combined with a stellar track record on getting this done in a modern security environment. You’ll demonstrate inspiring ownership and integrity, and thrive in a dynamic team with a clear sense of purpose.

You’ll bring a long-term view and a clear product strategy that translates ideas into sustainable, high-impact products and services. These solutions will be built to the highest security standards, driven by a deep understanding of customer needs. This is about transformation not evolution.

The BPL takes a complete view of the platform’s resources, considering both internal capabilities and external influences—including the evolving threat landscape, business environment, technology trends, and customer expectations.

Key accountabilities

Define and deliver the CSO strategy in alignment with Group transformation goals, shaping the long-term vision for security services and capabilities.

Support and inspire the CSO Product Owner community to high performance. This includes breaking down strategic objectives into increments of work and delivery plans, leading the execution of the platform backlog. Oversee day-to-day operations, resource allocation, and performance tracking to drive measurable outcomes and continuous improvement.

Work closely with the CSO Technical Platform Lead who is accountable for the technology choices, roadmaps and technical delivery of the CSO Products and Services

Champion innovation, simplification, and creative problem-solving to modernise and streamline the Group’s security systems. Tackle sophisticated challenges with a forward-thinking mentality, while actively promoting and communicating the Group’s security vision. Foster a culture of learning and continuous improvement across the platform.

Partner closely with Business Platforms to align security roadmaps and support the transition of standardised security services towards automated and self-service models.

Champion the Group’s values and behaviours, actively driving a culture of integrity, collaboration, and purpose across the platform is key.

Attending key security forums and decision-making conversations with delegated authority, often acting as deputy for the Chief Security Officer.

Supervise and manage activities across a large team, ensuring full compliance with regulatory requirements. Collaborate with internal risk and control functions to support the development and implementation of the organisation’s compliance policies. Ensure all decisions are made in line with Group standards and risk appetite.

What do you need?

· Proven leadership in large-scale modern security or technology platforms, with experience in driving transformation, simplification, and automation within sophisticated environments.

· Proficient in Agile methodologies, with a track record of structuring teams around product delivery and driving safe, incremental improvements in a safe and structured way

· Strong product ownership and backlog management capabilities, with a track record of translating vision into sustainable services.

· Broad knowledge of security products and services including tools, process and capabilities.

· Skilled in cultivating inclusive, high-performing teams and fostering a culture that encourages creativity, continuous learning, and ongoing improvement.

· Have strong drive and energy, as well as confidence in your ability and judgement to make informed, impactful decisions.

· Entrepreneurial thinker, capable of reimagining and shaping the future vision for security needs through new perspectives and forward-looking strategies.

· Extensive experience in conflict resolution and positively collaboratively and influencing with a broader set of partners across business, technology and third-party suppliers

· Problem solving, being quick to understand what needs doing and find the right way to get it done.

· Influential communicator, adept at setting clear expectations and securing agreement on shared goals.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.