Head of People - Business & Commercial Banking (BCB)

Why Lloyds Banking Group?

This is a pivotal time to join us. Alongside a dynamic business-as-usual agenda, we’re undergoing one of the most ambitious transformation journeys in UK financial services - becoming a more digitally enabled, customer-centric organisation.

As a senior People Partner, you’ll sit at the leadership table, shaping and delivering the people strategy in close collaboration with business leaders, HR colleagues, and the wider Group.

Together, we can grow with purpose.

What you’ll be doing

• Act as a trusted advisor to the BCB Chief Operating Officer and leadership team, building strong, collaborative relationships and influencing strategic decisions.
• Serve on both the BCB COO Leadership Team and the BCB People Leadership Team, directing a team of HR Business Partners.
• Partner with Centres of Excellence to deliver transformative change across organisation design, agile working, automation, AI, and strategic workforce planning.
• Lead on major initiatives including business model evolution, mergers, acquisitions, and service expansion.
• Align people and business plans across People & Places, Group, and external forums including regulatory bodies.
• Shape and embed policy changes, covering culture, reward, workforce planning, and future ways of working.
• Drive delivery of key projects that support our Group-wide transformation and customer relationship strategy.
• Provide leadership on complex employee relations matters and risk management, working closely with our Group People Operations team.
• Use data and insight to develop innovative, evidence-based solutions that support business outcomes.

What we’re looking for

We’re seeking a senior HR leader with:

• Extensive experience in strategic HR and business partnering at executive level.
• A proven track record in performance, talent, SWP, Operating Model design and culture transformation.
• Proven ability to influence and manage a diverse stakeholder group
• The ability to influence and lead through change in a sophisticated, matrixed environment.
• A passion for inclusion, innovation, and unlocking the potential of people.
• Experience working across geographically dispersed teams, including international teams and managing third party vendors.
• Knowledge of working with emerging technologies such as AI to drive transformative change

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

Join us and be part of our ambitious journey to craft the future of HR, technology and deliver world-class experiences to our colleagues and customers!