Regulated Conduct Manager

About this Opportunity

This is a unique opportunity to join the Regulated Conduct Team in a high-profile role. The role will manage the Group end to end process for conduct rule breach management, including acting as the Secretary for key forums and committees and managing regulatory / internal regulatory reporting.

The role will also manage a portfolio of regulatory change to ensure our processes and procedures continue to comply with all relevant internal and external requirements.

A critical responsibility for this role in 2026 will be exploring and adopting opportunities to automate and simplify processes, including the adoption of AI and wider tools. Linked to the wider regulatory changes, the role will be tasked with exploring wider opportunities that technology offers to enable us to more efficiently manage and deliver our core responsibilities.

The role will also provide insightful, high-quality analysis, advice and guidance in a specific area of risk, executing control and tailored to senior stakeholder needs. The role may also lead a team of risk specialists and deputise for more senior colleagues.

Key responsibilities:

• Manage the end-to-end conduct rule breach management process

• Act as Secretary to the Group Conduct Panel

• Track all in-scope cases, ensuring timely regulated conduct assessment by the appropriate fora

• Manage all internal and external reporting, including the Group annual regulatory reporting process

• Manage all colleague communications, including issuing outcomes and responding to questions / queries

• Manage the continual development of the conduct rule breach management process, exploring how technology can support the effective management / delivery of the end-to-end process

• Work with executive offices and business teams across the Group to ensure the effective delivery of our critical processes

• Manage change programmes as required to ensure our processes remain regulatory compliant and fit for purpose at all times

• Work with other areas of regulatory conduct to ensure all areas of relevant regulatory conduct are considered (for example fitness and propriety or regulatory references)

Why Lloyds Banking Group

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you

What you’ll need

• A robust background in risk and regulatory practices. This includes a deep understanding of conduct and disciplinary processes, which are essential for ensuring compliance and maintaining high standards within our organisation.

• Experience in regulatory reporting. It's vital that the candidate is adept at navigating the complexities of regulatory requirements and can efficiently manage and report on these aspects. In addition,

• We need someone who can effectively lead and manage change initiatives, ensuring that transitions are smooth and that all team members are on board.

And any experience of these would be really useful

• COCON, SYSC22 or FIT experience

• Familiarity with AI-enhanced platforms and in automation tools

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.