Senior Manager, OEM Partnerships - Transport

JOB TITLE: Senior Manager, OEM Partnerships - Transport

LOCATION(S): Newport or Manchester (National/Flexible)

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above.

About this opportunity

We’re excited to offer a senior leadership role within Lloyds Banking Group’s Transport division, focused on building and managing strategic partnerships with Original Equipment Manufacturers (OEMs). This high-profile position will play a pivotal role in shaping our long-term partnership operating model and driving sustainable growth.

You’ll lead the onboarding and go-live process for new partnerships, ensuring seamless integration and strong collaboration across LBG. Working closely with OEMs, you’ll develop solutions that meet their requirements while supporting our vision to evolve beyond finance and leasing and become the UK’s market leader in transport. Backed by significant investment, this is a unique opportunity to influence the future of mobility and deliver real impact.

Day to day, you'll...

• Exhibit growth mindset to lead and execute strategic aims and lead, empower, and develop the team to ensure successful interaction with this key partner and retail network at all levels and provide a high level of service to focus on wining and retaining customers.

• Lead the cultural, behavioural, and business changes vital to achieve our focus, grow and change strategy and ensure the effective implementation and optimisation of change and new technology.

• Deliver financial and non-financials targets agreed in the operational plan/P&L.

• Develop and maintain external network and cultivate strong relationships across all customer demographics.

• Develop a strong working relationship with risk ensuring business is transacted and processed to meet customer needs and within agreed risk, compliance, and technical parameters and ensure compliance and regulatory oversight in line with LBGs policies, procedures, and requirements.

• Ensure individual performance levels of team members are maximised through Your Best.

Skills we’re looking for

• Customer Relationship Management & OEM understanding – Strong relationship management, influencing and negotiation skills, internally and externally, at multiple levels including senior and executive partners. Ability to form strong and deep relationships with ease naturally building trust and confidence. You'll need solid understanding of how an OEM operates and knowledge of UK marketplace, with an understanding of key retention initiatives.

• Change - understands the overall aims and strategy of the businesses and possesses the ability to drive the change agenda across colleagues and external partners. Demonstrates innovative thinking to support the design and successful implementation of small and large change initiatives. A highly developed growth mindset is essential to advancing the customer, colleague, and business agenda.

• Commercial Competence & Pricing Models – proven ability to shape and drive all elements of a Profit & Loss / budget through the management and interrogation of margin and volume and other critical metrics, analysing all aspects of partner profitability to ensure all priced and important metrics assumptions are delivered. To balance the need of the customer with those of the business, delivering the right outcomes for both while being able to articulate your rationale, judgment, and decision-making. Broader knowledge of RV setting and pricing process to ensure effective collaboration with this partner. And overall interrogation and analysis of pricing approach and commercial decisions. Taking ownership to present & deliver results to customers. Plan and prepare cost benefit analysis, create commercial and market rationale in support of proposed commercial packages.

• Market /Product Understanding – strong knowledge of industry and competitor insight to support ongoing proposition development through effective networking and insight. Relevant knowledge of key legal, regulatory, and statutory requirements, technical interpretation. Good understanding of existing and emerging products, services and technologies and the impact these may have customer segments and our partnership direction.

• Problem Solving/Data and Analytical skills – uses a wide range of tools and techniques, supported by relevant business experience, to provide insight, recommendations and instigate solutions. You can quickly assimilate and interrogate data demonstrating effective problem solving, judgement and decision making.

• Risk Management – ability to identify, assess, monitor, control and mitigate risks. Awareness of and understanding main risks facing the business and the role the individual plays in handling these. Ability to proactively develop approach, with solutions and recommend improvements, in identification and mitigation of both credit and conduct risk exposures and control weakness; effectively influence and present concisely with compelling impact to key senior management partners.

Desirable

• Market knowledge to support onboarding and ongoing development and growth of this partner.

• Understanding of Digital customer journeys and how these work within LBG frameworks and with 3rd parties, knowledge to help lead with the onboarding and continuing evolution of the customer’s buying processes.

• Understanding of the used market ecosystem and retention correlation.

• Understanding of EVs and the overall marketplace dynamics and how sustainability plays a key part.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If all of this resonates, and you want a job with big meaning, then please do get in touch to discuss!