Senior Site Reliability Engineer

JOB TITLE: Senior Site Reliability Engineer

SALARY: £ 70,929 - £78,810

LOCATION: Bristol

HOURS:  Full time 

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office location 

About this opportunity

We're seeking an experienced Site Reliability Engineer to join the Cloud Enabling team within the Personalised Experiences and Communication Platform. This role is crucial in maturing our SRE capability and contributing to the resiliency, availability and security of our infrastructure and software. The ideal candidate will have a strong background in one or multiple fields including SRE, software engineering, data engineering or AI/MLOps. In addition, the candidate will have experience supporting applications at scale, serving high-throughput, having had built and supported complex hybrid-cloud architectures. The candidate is also expected to have worked extensively with Kubernetes-based workloads, networking and monitoring/logging solutions. An engineering mindset and experience working with large complex organisations are preferable.

What you’ll do:

• Support systems that serve millions of customers and billions of requests monthly, ensuring their availability, scalability and resiliency

• Act as a key technical individual contributor within PEC and liaising with SRE guilds, driving improvements to our cloud deployments, monitoring solutions, CI/CD pipelines and optimising cost

• Drive innovation by exploring new technologies and methodologies to improve our SRE capabilities, including exploring AI tooling and automation opportunities

• Experience with managing high-throughput systems in production to deliver customer value that extends past POCs

• Hands-on technical expertise with implementing SLAs/SLOs/SLIs for a range of software and data teams

• Implementing tooling that allows the business to perform triage of incidents more efficiently, have more granular alerting, well-defined runbooks and auto-resolving mechanisms

• Act as a subject matter expert in engineering conversations relating to site reliability engineering, fostering a culture of continued learning and development within and across our lab.

 Why Lloyds Banking Group

We're on an exciting transformation journey and there could not be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities and countless new ways for our people to work, learn, and thrive.

What you’ll need 

• Hands-on proven experience of software development, testing, monitoring, and operational stability at scale.

• Production experience with k8s and monitoring tools such as Datadog/Dynatrace/etc.

• Proven experience and knowledge of automation and CI/CD and best practices

• Proven experience of running postmortems, defining SLAs/SLIs/SLOs and participating in support rotas

• Coding/scripting experience developed in a commercial/industry setting (python/bash)

• Database knowledge, streaming and batch operations and designing APIs

• Proficient with Kubernetes (ideally microservice architectures using istio service mesh)

• Extensive experience of Cloud native solutions (ideally Google Cloud).

• Good understanding of cloud storage, networking, and resource provisioning.

About working for us 

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

 We also offer a wide-ranging benefits package, which includes:  

• A generous pension contribution of up to 15%. 

• An annual bonus award, subject to Group performance. 

• Share schemes including free shares. 

• Benefits you can adapt to your lifestyle, such as discounted shopping. 

• 30 days’ holiday, with bank holidays on top 

• A range of wellbeing initiatives and generous parental leave policies. 

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!