Over 320 years’ banking experience has taught us that when local people, local businesses, and their communities all prosper, so can we.

We've committed to helping communities in a number of different ways,  donations to our independent Foundations, colleague volunteering, support for community organisations, and fundraising for our charity partners.

At a glance:

of funds raised for Crisis in 2023

donated to our charitable Foundations in 2024 to help people overcome complex social issues

trees planted since 2020 in partnership with the Woodland Trust

hours volunteered by colleagues

Our charitable Foundations

Our four independent charitable Foundations are fundamental to tackling social disadvantage and helping Britain prosper.

Our four Foundations partner with hundreds of small charities in communities all over the UK and Channel Islands to help people overcome social issues such as addiction, domestic abuse and homelessness and to rebuild their lives.

Through grants, our Foundations focus on giving charities the funding they need to provide vital local services. As well as providing funding, our Foundations combine local knowledge and expertise to help charities to become more effective and financially sustainable. Our colleagues also offer practical support to the Foundations and their charities through skills based volunteering programmes and sharing digital resources.

These same issues can affect our customers and colleagues and the Foundations share insights, expertise and best practice with us to help inform our customer and colleague products and propositions.

Charities supported by our Foundations

These are just a few examples of charities who are making a vital difference in their community.

Home-Start Glasgow South

This family-support charity help to give young children the best possible start in life as well as offering families assistance with housing and debt issues.

Supported by Bank of Scotland Foundation.

The Turnaround Project

Turnaround help people who are serving sentences prepare for a positive and financially resilient future by providing training and employment.

Supported by Halifax Foundation for Northern Ireland.

The PHOEBE Centre

P.H.O.E.B.E offers specialist advice, advocacy and counselling services to Black and ethnic minority women and children. 

Supported by Lloyds Bank Foundation for England and Wales. 

The Shelter Trust

The Shelter Trust is the largest provider of services for homeless people in Jersey. 

Supported by Lloyds Bank Foundation for the Channel Islands.

Charity partnerships

Working with incredible charities to make a difference.


In 2023 we partnered with Crisis, a UK homelessness charity which works with thousands of homeless people every year, offering help so they can rebuild their lives and are supported out of homelessness for good. 

Our partnership with Crisis

The Woodland Trust

At the beginning of 2020, we started working with the Woodland Trust to plant 10 million trees across the UK by 2030.

Woodland Trust partnership Opens in same tab

Working with communities

We’re an integral part of communities across the UK.

Digital impact and inclusion

We’ve long been an advocate of digital skills and inclusion in the UK. This has been done by; influencing through the Lloyds Bank Consumer and Business Digital Indexes to provide market-leading insight, supporting colleagues with their own skills development and external programs.

These programs include the Lloyds Bank and Bank of Scotland Academies and our Digital Helpline – giving free support on a range of digital tasks for anyone that needs it.


Our volunteering programme encourages colleagues to spend at least eight hours per year volunteering for a charity, school or community project of their choice.

Our position at the heart of the UK gives our colleagues an unique opportunity to volunteer in their own communities. By sharing their skills, experience and time to help communities to grow and thrive.

We’re focused on 6 priority areas: customer vulnerability; financial education; sustainability; financial capability; education and young people; and employability.  

Resources for young people

Ensuring our communities and customers are saving for their futures is not just about providing them with products. It's about helping to create healthy financial habits at an early age, proactively influencing their approach to managing money, and helping them avoid financial difficulty in the future. 

To meet this need, we've launched a new suite of financial capability resources. These superb new interactive tools are designed to be the UK’s most exciting, engaging and informative way of helping children and young people understand money and financial management.


Support for the Armed Forces

We signed the Armed Forces Covenant in June 2015. In 2021 were given a Gold award by the Ministry of Defence, in recognition of our support, the highest award given to organisations. The Covenant is our promise to the Government and the nation that we will ensure that those who serve or who have served in the Armed Forces, and their families, are treated fairly. Our priorities are:

  • Reservists: to understand how we can support those colleagues who are members of the UK Reserve Forces.
  • Customers: to establish how we can improve our customer offering for members of the Armed Forces and their families. 
  • Injured personnel and those leaving the forces: to support those recovering from injuries and service leavers. 
  • The Armed Forces Family: to ensure that we provide appropriate support to colleagues who are partners or family members of serving personnel.

Related content

Support for Ukraine

Supporting communities is central to our purpose – whether this is through our Foundations providing support for refugee projects, or by providing access to banking for vulnerable customers.

What we're doing to help Opens in same tab

Diversity and inclusion

We strive to create a fully inclusive environment for all our colleagues, customers and communities, one that is truly representative of modern-day Britain.

Diversity and inclusion

Social sustainability

Our purpose is Helping Britain Prosper. We will do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

Our approach