Data Resilience Technology Specialist

JOB TITLE:   Data Resilience Technology Specialist

SALARY: £81,999 - £91,110

LOCATION: London

HOURS:  Full time

WORKING PATTERN: Hybrid, 40% (or two days) in the London office

About this opportunity

The Data Resilience team is a new chapter within the Chief Data and Analytics Office (CDAO). It has the responsibility to define and embed new Strategies, Operating Models and Control Frameworks to protect the Banks critical data services that our customers, colleagues and the market rely upon.

The aim of the Data Resilience Team is to protect our customers, colleagues and markets by ensuring we comply with the spirit of the regulatory requirements for operational resilience established by the Bank of England, FCA and PRA.

In this role you will be instrumental in safeguarding critical data services for customers, colleagues, and markets. Deliver the intent of PRA SS1/21, FCA PS21/3, and DORA within the CDAO Data Resilience team.

In this role you will:

• Design, implement, and maintain infrastructure resilience solutions across on‑prem and cloud environments
• Define and deliver hosting and recovery strategies for critical platforms and services
• Evaluate and recommend architectures based on RTO, RPO, cost, and performance
• Develop and automate recovery runbooks for infrastructure and application services
• Execute and orchestrate restore workflows, integrity checks, and cutover processes
• Lead and run disaster recovery drills with Network, Infrastructure, Platform, and Data teams
• Capture findings and drive remediation to strengthen resilience posture
• Protect core platforms: databases, messaging queues, batch schedulers, file/object stores
• Standardize and optimize backup and snapshot strategies across multiple technologies
• Integrate resilience processes with ServiceNow (Incident, Change, Problem)
• Maintain CMDB accuracy for infrastructure, backup tools, storage, and network components
• Track and report resilience metrics: backup success, recovery success, RPO, MTTR
• Present performance and risk reduction to senior leadership
• Ensure compliance with resilience standards and regulatory requirements
• Feed outcomes into Data Resilience Assessments

About us

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

What you’ll need

• Hands-on delivery experience of infrastructure solutions for resilience and recovery
• Cloud and on-prem expertise: compute, storage, networking, segmentation, connectivity
• Proven disaster recovery experience: automated restore, rebuild, and cutover
• Backup and recovery for databases, messaging queues, batch jobs, and large-scale data stores
• Disaster recovery drills: end-to-end execution, audit trails, RTO/RPO compliance
• Strong ITIL knowledge: Major Incident, Problem, and Change leadership
• ServiceNow experience: CMDB modelling, Discovery, Flow Designer, workflow automation
• Security-first mindset: encryption, key rotation, secrets management, dual control
• Automation skills: PowerShell, Python, Terraform, or equivalent
• Stakeholder engagement across CISO, Platforms, Networks, DBAs, and Risk teams
• Regulatory awareness: PRA SS1/21, FCA PS21/3, DORA; IBS and impact tolerance in practice

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.