Performance Analytics Senior Analyst

JOB TITLE: Performance Analytics Senior Analyst

SALARY: The salary banding is £39,825 - £44,250

LOCATION: Chester, Edinburgh, Leeds, Newport

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

We’re offering you the unique opportunity to influence the strategic direction of the UKs largest consumer finance provider.  You'll be responsible for leading the team to optimise individual customer pricing across our four brands – Lloyds, Halifax, BoS and MBNA – and via our own and third-party digital channels, delivering fair value for customers and ensuring responsible lending within risk appetite.

Our Performance Analytics team delivers high quality data and analytics capabilities to support and shape the commercial performance and strategic objectives of the Loans business. As a Performance Analytics Senior Analyst, you’ll provide actional insight to optimise our commercial performance, pricing and proposition development and customer loan demand within our channels and journeys.

What will I be doing?

• Play a vital role in designing, building, and maintaining high-quality analytics and reporting solutions that support smarter decisions and better colleague experiences

• Leading the design, build, and maintenance of databases and data warehouses for efficient storage and retrieval of structured and unstructured data

• Leading the build and maintenance of pipelines for processing and transforming raw data into formats that are suitable for modelling, analytics and reporting

• You’ll champion data quality, governance, and responsible data use, ensuring outputs are reliable, ethical, and aligned with regulatory standards

• Work collaboratively with Technical Engineers, Product Owners, and Solution Architects to understand data flows and manage the efficient and effective production of high-quality outputs

• You’ll be an effective communicator who can influence outcomes and collaborate with technical and non-technical colleagues to understand their data needs and objectives

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you’ll need

• A background in data science, analytics, reporting, or modelling is essential to success.

• Critical Thinking & Commercial Acumen: Experience of supporting the team to maximise commercial performance, with a clear understanding of financial metrics and performance drivers. Highly numerical, data-driven individual.

• Intellectually & Analytically Curious: Unafraid to challenge the status quo, have an intellectually curious outlook, where you seek to innovate and adapt quickly from setbacks.

• Technical & Analytical Expertise:  Proficiency in data analysis, customer analytics, building and validating models for forecasting, pricing, and segmentation and visualisation tools (e.g. Agentic AI, Machine Learning, Python, SQL, SAS, Power BI, Tableau) and experience with cloud-based data platforms (e.g. GCP native tools) providing actionable insight and analytics for the business

• Data Insights and Storytelling: Apply product led thinking to reporting and analytics initiatives, ensuring solutions are user centric, iterative, and aligned to evolving business needs

• Communicate & Influence: Present and influence effectively at all levels of the organisation, including the Group Executive Committee (GEC)

• Market Awareness: Strong understanding of the external environment, including customer trends, competitor strategies, and regulatory developments

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.