Client Development Manager

JOB TITLE: Client Development Manager x 4
LOCATION'S: Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds,  Manchester, or Newcastle
SALARY: National: £59,850-£66,500 / London: £70,929-£78,810 plus a competitive benefits package
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days a week (or 40% of your time) in the office or meeting clients.

About this opportunity

We have a fantastic opportunity to join our dynamic Commercial Cards SME Client Development Team, where you’ll work closely with internal relationship managers and directly with clients to deliver groundbreaking card solutions. We’re hiring four hardworking Client Development Managers who will receive comprehensive on-the-job training to reach top-tier expertise. In this client-facing role, you’ll build strong relationships, introduce best-in-market propositions, and drive new spend and revenue. You’ll collaborate with commercial bank teams to find opportunities, onboard clients with dedicated support, and lead key relationships to improve customer engagement. If you’re tech-savvy, numerate, and thrive on forging connections quickly, this exciting opportunity is for you!

Your role and responsibilities will include:

• Identify and deliver tailored card solutions that meet client needs, respond to enquiries, resolve issues, and raise when necessary.
• Prepare and process applications for new and existing facilities to support client business objectives.
• Monitor and review client facilities for profitability, risk, and product usage, recommending actions where appropriate.
• Produce accurate reports and returns to support risk control and provide insights for senior management.
• Conduct research and maintain up-to-date client information to enable informed decisions and strengthen relationships.
• Support business growth by retaining and developing relationships, attending client meetings, and contributing to tenders and marketing initiatives.

Why Lloyds Banking Group?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What we need from you?

• Previous experience in banking or financial services, with a strong understanding of industry practices and client needs.
• Proven ability to build and nurture relationships with partners, clients, and internal customers at all levels.
• Experience negotiating commercial terms internally and externally to achieve mutually beneficial agreements.
• Solid market awareness, including trends and competitor offerings, to position products optimally.

And any experience of these would be useful:

• Familiarity with embedded or virtual card solutions, or exposure to card payment technology within supply chains or beyond traditional “cards-in-wallet” use cases.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose!