Workplace Experience Assistant Manager - 12 month Fixed Term Contract

About the opportunity

We’re building a trailblazing workplace experience team, and we’ll completely transform how we manage our buildings.

We’re looking for customer centric people, that’ll take ownership of LBG workplace experiences. You’ll need to have passion for customer service and be a workplace role model driving LBG culture within our workplaces.

Our focus is on creating secure and safe buildings that promote a sense of community and provide a positive working environment for our colleagues.

What you'll be doing

• Champion the colleague experience at your site, acting as the first point of contact for queries, listening to feedback, and partnering with the Workplace Community Leader to ensure the building is safe, secure, and a place colleagues love to work.
• Maintain safety and compliance through regular operational checks (fire doors, fire risk assessments, hygiene inspections, and building walkthroughs). You’ll log findings in the RCSA, escalate incidents, and address health and safety concerns in line with regulations.
• Facilitate community engagement by hosting calls with senior leaders, the Workplace Council, and the Atmosphere Squad. You’ll share updates promptly across all channels (digital signage, newsletters, forums, and online platforms).
• Drive engagement and events by planning and delivering community activities - socials, celebrations, marketing initiatives, and talent attraction. You’ll manage budgets, coordinate logistics, and work closely with the Workplace Community Leader and Regional Workplace Lead.
• Support change projects by providing local insight and delivering site-specific actions. You’ll help colleagues adopt new spaces, tech, and tools through onboarding tours and tech showcases, encouraging behavioural change to embed workplace habits.
• Lead local communications, including leader and colleague messaging, incident updates, and community news. You’ll run the Workplace Council and support leadership forums to enhance the overall workplace experience.
• Keep the office running smoothly - checking meeting room setups, triaging IT issues, removing old equipment, restocking supplies, supporting DSE needs, managing lockers and lost property, and maintaining meeting room technology.”

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• You care about colleagues and want to make a difference to their working day and how they feel about their workplaces.

• You have strong stakeholder management skills and have the ability to establish relationships with those around you quickly – understanding needs and putting others at ease.

• You can evidence effective planning and managing of projects.

• You have an ability to think creatively and facilitate group ideation.

• You can produce engaging, and clear communications intended for colleagues.

And any experience of these would be really useful

• You have existing experience supporting the running of our workplace.

• You have knowledge of Health & Safety in the workplace.

• You have experience running both large and small-scale events.

• You can show strong evidence of pro-active networking, including engagement with external organisations and events.

• You think differently to others – Able to demonstrate an ambitious and innovative approach to your role.

• You have experience listening to colleagues through a variety of methods.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today.