More than 5,000 colleagues disclosed a disability in our most recent colleague survey. We also potentially serve around six million customers affected by disability or long term health conditions.

Traditionally, employment of disabled people in the UK has focused on making changes to physical infrastructure or working practices. We challenge this assumption and want to move the debate from simply accommodating disabilities to developing talent and providing careers, not just jobs. Our disability commitment is spearheaded by David Oldfield, Group Director, Commercial Banking. David is the Group Executive Sponsor for Disability and leads the Group’s Disability Programme.

We’re recognised as a leading employer by the Business Disability Forum, retaining our Gold Standard Benchmark in 2019 and running a ground-breaking Workplace Adjustment programme that has supported over 24,000 colleagues to date.

We work closely with Remploy to provide a work experience programme for people with disabilities, which has now been completed by 300 people

Workplace Adjustments

The Business Disability Forum considers our Workplace Adjustment process for disabled colleagues as being ground breaking. We have worked with them to create a best practice case study that they have shared with around 400 other BDF member organisations and the process was shared at an event at the House of Lords as an example of best practice.

Our workplace adjustments process has received the Disability Smart Award for Adjustments over three consecutive years.

Career Development

The Group offers development courses specific to colleagues with disabilities including the Personal Development Programme The residential courses are run in conjunction with external disability consultants and have been described as life changing by previous attendees of the course. Over 1,600 disabled colleagues have now benefited from these programmes.

Access Network

Access Network

Our Access Network now has over 4,000 members and connects and supports colleagues with disabilities. The network runs a number of high profile initiatives including an annual national event, regular newsletters, a mentoring scheme and colleague development sessions.

Access representatives across the business host disability awareness sessions, signpost colleagues to additional sources of support and promote wider Access activities.

Recognition of our work

As a leading employer for people with disabilities, in 2019, we retained our Gold accreditation in the Business Disability Forum’s Disability Standard and we hold Disability Confident Leader status with Department for Work and Pensions.

This year, we received the National Autistic Society’s prestigious Autism Friendly Award, marking our commitment to become the UK’s first autism friendly bank.