Valuing difference.

At Lloyds Banking Group, inclusion is central to our business success. We know that colleagues who can show up to work as themselves are those that can bring their best, and we are proud to support our colleagues through all stages of their journey.

We have an inclusive and open culture with a scale that creates a vast range of roles and opportunities. We offer a wealth of options for continual personal growth in an organisation that embraces diversity of talent, creativity, skills and thinking amongst our teams.

From creating the right work-life balance, making time to invest in what’s important in an open and agile working environment, to supporting life changes and ensuring we invest in talent to encourage our people to build a career to match their ambitions.


Our stand for racial equality

We have been striving for inclusion and equality, but there is much more to do. We've stepped up our commitment to Black colleagues with our 'Race Action' plan. 

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Irvinder Goodhew, Bernard Adjei, Tanvi Gokhale, our BAME role models

Celebrating our inspirational Black, Asian and Minority Ethnic role models

Following the publication of our fourth Ethnicity Role Models list, we’re delighted to see two of our role models named externally in the celebrated EMpower Ethnic Minority Role Model lists.

Meet our role models

Our ethnicity strategy

We have a comprehensive ethnicity strategy to help us meet our goals, which focuses on the following three areas:

  • Building cultural awareness
  • Visible role models
  • Career development
More on our strategy
Group of colleagues talking

"My honest view is that we’ve come a long way since the plan was launched"

Our Race Action Plan is constantly gaining traction. Samantha Owo, our Race Action Plan Lead, discusses both progress to date and plans for the future.

Read Sam's blog
Chanae, REACH network volunteer

Helping colleagues realise their full potential

REACH network volunteer Chanae on why the Race Advisory Panel is crucial to help inform and influence the changes being made within the group to ensure we’re making the right progress.

Find out more


More than 7,000 colleagues disclosed a disability in our most recent colleague survey. In the past, employment of disabled people in the UK has focused on making changes to physical infrastructure or working practices. We’ve challenged this assumption, moving the debate away from simply accommodating disabilities to developing talent and providing careers, not just jobs. We believe everyone should have the opportunity to reach their full potential at Lloyds Banking Group, within an environment where every individual feels included, valued and empowered. As part of this journey, we continue to increase the understanding around visible and non-visible disabilities and long term health conditions, and raise awareness of the support available to allow our colleagues to be their best.

We have been recognised as a leading employer for people with disabilities having attained a Gold Standard in the Business Disability Forum’s Disability Standard and Disability Confident Leader status with the department for Work and Pensions.

Find out more

Disability support

We are committed to supporting candidates with a disability, including neuro-diversity and mental health conditions, throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all.

This starts with the application process. If you face any accessibility challenges with your online application and require additional support you have the option of speaking to a member of our recruitment team who can support you to complete an application over the phone.

If you feel you require this support, please contact us on 03456072222, pressing option 2 for recruitment or email 


Rainbow Network

Our LGBT+ colleague network, Rainbow, plays a pivotal role in our approach, and with over 5,000 members and supporters, is one of the largest networks of its kind in the UK.

For over 10 years Rainbow has been committed to connecting, developing and supporting our LGBT+ colleagues across the Group. Rainbow was named a highly commended network by Stonewall in 2019.

More on the Rainbow network

wayne moody

"To be able to be your true self at work, is massive."

Wayne talks about his 18 year journey with the Group and how it helped him be his true self. From being in the closet, to coming out and marching with Pride across London.

Watch Wayne's story
Inclusivity champion Anthony

"You’re not just improving systems, you’re changing lives.”

Anthony first joined us as part of an IT graduate scheme. He has since been featured on the FT’s Top Future Leaders list, and is an inclusivity champion at Lloyds Banking Group.

Read Anthony's story
Pride lead Dan

"I love our LGBT+ network and what it has to offer."

Dan, a member of the Group's Rainbow network talks about why the network is so important to him, and how they are always striving to make it more inclusive.

Read Dan's story
Our LGBT+ role models

LGBT+ and Ally Role Models

Our 2021 LGBT+ and Ally Role Model list shines a light on our colleagues who've been nominated for their outstanding impact towards LGBT+ diversity and inclusion. 

Meet our role models
DJ set

Support for transgender colleagues

We are committed to providing a safe and supportive working environment for all colleagues and the way in which they wish to express their gender identity.

We have specially trained advisors in our HR function who have received specific training and are experts in the field of transgender and transitioning at work.

In 2016, we were the first UK-owned company to extend our Private Medical Benefit to include gender dysphoria.  



We’re delighted that our colleague, Emily Cox, Group Head of Colleague Relations & Policy has been recognised in the recent Cranfield University Women to Watch 2021 list.

The list, published annually by Cranfield University’s School of Management, showcases 100 leading female professionals who are ideally suited for consideration as Non-Executive Directors (NEDs) on the boards of FTSE350 companies, now or in the near future.  

Being able to attract, develop and retain female talent at all levels of our organisation is very important to us. For this reason, we've made a commitment to be a leader in gender diversity.

We've set new aspirations for a leadership team that reflects the society we serve, of 50% women in senior roles by 2025. 

Find out more about our gender commitments


Shining a light on female excellence

We’re shining a spotlight on four women who have been delivering great things both for and outside our business. They share how flexible working has helped them to balance their life responsibilities with their professional ones, and the impacts on their career progression and development..

Read more

Health and wellbeing

At Lloyds Banking Group we aim to be a great company to work for and as such our colleagues should feel valued, inspired, and empowered. 

Find out more

Our charitable partnerships

Our four independent charitable Foundations are critical to our vision of tackling social disadvantage. We partner with local charities to help overcome complex social issues and rebuild lives.

Find out more

Inclusion and Diversity

Together, we make Lloyds Banking Group stronger and the best bank for customers.  We’re working hard to build an inclusive bank that reflects the diversity of modern Britain.

Find out more