We embrace our differences.

Why is inclusion and diversity important?

As a Group, we’re guided in how we do things by a clear set of values. A key part of how we seek to live and breathe these values is to strive to create a fully inclusive environment for all our colleagues, customers and communities, one that is truly representative of modern-day Britain.

Getting this right is at the heart of our purpose of helping Britain prosper – after all, a more inclusive society is a more prosperous society, and a diverse business is a better business.

Standing against hate

We’re an inclusive organisation and do not tolerate hate.

We have and will take action against discrimination and inappropriate behaviour, whether racist, sexist, homophobic, transphobic, ageist or ableist, regardless of whether this happens in our branches, offices, over the phone or online on our social media channels. Such action may include account closure or contacting the police if necessary. 

We always hope to do the right the thing but we know we won’t always get things right. We are committed to striving to do better, for our colleagues, customers and communities.

Celebrating our differences

 

Join us as we reshape financial services

From customer focused roles in our branches, to specialist roles in tech and transformation.

No matter what role you’re in, you’ll have the opportunity to make a difference.

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Other pages you might be interested in

Championing Modern Britain

Championing Modern Britain is a practical guide marketing professionals can follow to create stronger and more inclusive communications.

Read the report
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A blueprint for gender inclusion

Fiona Cannon reflects on the first report from the FTSE Women Leaders Review, plus the Group’s journey to gender balance.

Read Fiona's article

Now recruiting: tech and transformation

We have 26 million customers right across the UK, with most already using our digital services. Now we want to bring even bigger solutions to even more people. You’ll help us do just that. 

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