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Working with suppliers

Our purpose is to Help Britain Prosper, and this includes the way in which we interact with our suppliers.

Being a supplier at Lloyds Banking Group

We're committed to ensuring that all our dealings with suppliers are conducted in accordance with the principles of fair and ethical trading, from initial sourcing to ongoing supplier management. We want to work with suppliers of all sizes who meet the required level of performance and quality. All our suppliers are expected to practice our code of supplier responsibility.

We work with suppliers who take time to understand our business and look for ways to bring insight and enhancements. By strengthening the way we do business, we can then look to generate the innovative products, services and solutions that our customers expect.

The Lloyds Banking Group Emerald Standard was introduced in 2022 and sets clear environmental and social expectations of our suppliers that we ask them to work towards. Find out more in our Emerald Standard guide for suppliers.

Responsible sourcing and supplier management

We aim to source our products and services and approach supplier management in a responsible way. Find out how we work with suppliers and the expectations we have of them. 

Supplier management

Getting paid

Find out all you need to know about getting paid if you're a supplier to the Group. There are specific invoicing requirements that suppliers need to follow to avoid payment delays. 

Getting paid

Policy compliance

Information about the Financial Supplier Qualification System (FSQS) and all our third party policies. 

Policy compliance

Supplier FAQs

Still have questions? See our frequently asked questions for current or prospective suppliers of the Group. 

Supplier FAQs

Working with fintechs

We're always looking to engage and work with fintechs who can help us to transform our business. 

Working with fintechs

Financial and procurement platforms update

As part of one of the UK’s largest financial services transformations, we have updated our financial and procurement platforms to meet our customers’ ever-growing expectations and create more efficient and user-friendly order processing.

Benefits include faster payment functionality, more efficient management of purchase order changes, and an enhanced supplier onboarding service.

All existing suppliers have been contacted via their Supplier Manager or via email during the second half of 2024.