Rachel is a Senior Team Manager based in Newport, South Wales. She started her career 18 years ago when she joined the Group as a telephone agent, supporting customers with their general banking enquiries.
Having initially started out in HR, Elina joined the joined the Accelerated Development Programme to become a Scrum Master. Through the programme she gained the understanding, techniques and tools needed for this specialism, and a professional qualification to help advance her career.
Theresa and Ryan were both at different stages in their lives when they came together in a job share. They now both work reduced hours and enjoy a good balance between work and home.